Our privacy
policy.

Introduction

We ("we") care greatly about the privacy and personal data of users ("user" or "you") of our website and/or our various products. We are committed to actively protecting the information that users share with us when they use our website and/or our product (collectively, the "Digital Properties"), and we are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices for collecting, using, and disclosing your information through our Digital Properties (the "Services") when you access our Services.

By using our Services, you accept the terms of this Privacy Policy. If you do not agree with these terms, you must stop using our Digital Properties and our Services.

Information we collect

Below are the different types of information we may collect.

• Unidentified and unidentifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-Personal Information"). Non-Personal Information does not allow us to identify the person from whom it was collected. The Non-Personal Information we collect primarily consists of technical information and aggregated usage information.
• Information that allows us to identify you individually, i.e., information that identifies you or that can, with reasonable effort, identify you ("Personal Information"). The Personal Information we collect through our Services includes name, email address, address, phone number, IP address, or other information requested when necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information as long as it remains combined.

How we collect information

Below are the main methods we use to collect information.

• We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, gather, and record these uses, sessions, and related information.
• We collect information that you voluntarily provide to us. For example, we collect information that you provide when you contact us directly through any communication channel (for example, when you contact us through our contact form or by email).
• We may collect information from third-party sources, as described below.
• We collect information that you provide if you log into our Services through third-party services such as LinkedIn or Telegram.

Why we collect information

We use your Personal Information for the following purposes:

• To provide and operate the Services
• To develop, customize, and improve our Services
• To respond to your requests and queries and provide support
• To analyze request and usage patterns
• For other internal, research, or statistical purposes
• To enhance our data security and fraud prevention capabilities
• To investigate potential violations, enforce our terms or policies, or comply with any applicable law, regulation, or governmental authority
• To send you updates, notices, promotional materials, and other information about our Services. If we send you promotional emails, you can choose to stop receiving them by clicking the unsubscribe link in those emails.

Who we share information with

We may share your information with our service providers to operate our Services (for example, by storing information on third-party hosting services, providing technical support, etc.)

We may also disclose your information in the following circumstances:

1. To investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud, or security issues
2. To establish or exercise our rights to defend against legal claims
3. To protect our rights, property, or personal safety and those of our users or the general public
4. If we or one of our affiliates undergo a change of control, including through a merger, acquisition, or purchase of all or substantially all of our assets
5. To collect, hold, and/or manage your information through our authorized third-party service providers (for example, online service companies), to the extent reasonably necessary for business purposes
6. To cooperate with third parties to improve your experience. To avoid any possible confusion, we may transfer and disclose to third parties or otherwise use Non-Personal Information at our sole discretion

Cookies and similar technologies

When you visit or access our Service, we do not use web beacons, invisible pixels, cookies, scripts, or other tracking technologies and analytics services ("Tracking Technologies").

If we were to use a Tracking Technology in the future, we would inform you and update this policy accordingly, while allowing you to manage your preferences.

We will not share your email address or any other Personal Information with online advertising companies or advertising networks without your consent.

Where information is stored

Non-Personal Information

Please note that some service providers we trust are located worldwide. All Non-Personal Information we collect is stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy.

Personal Information

Personal Information that may be in our possession is exclusively processed and stored in Switzerland.

How long information is retained

Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes, and enforce our agreements.

We may rectify, supplement, or delete incomplete or inaccurate information at any time and at our sole discretion.

How DEKODE protects your information

The hosting service for our Digital Properties provides us with the online platform that allows us to provide you with the Service. Your data may be stored through data storage applications, databases, or general applications from our hosting provider. It stores your information on secure servers based in Switzerland, behind a firewall and offers secure HTTPS access to all its services.

Regardless of the efforts made and the measures taken by us and our host, we cannot and do not guarantee the absolute protection and security of information that you upload, post, or otherwise share with us or anyone else.

We encourage you to set strong passwords and avoid providing us or anyone else with sensitive information whose disclosure you believe could cause substantial or irreparable harm. Additionally, as emails and instant messages are not recognized as secure forms of communication, we ask and encourage you not to share sensitive information through these methods.

Use of your information

We will only use your personal information for the purposes defined in this Privacy Policy if:

• The use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (for example, to provide you with the Services or to provide you with our customer or technical support)
• It is necessary for us to use your Personal Information to comply with a relevant legal or regulatory obligation
• It is necessary for us to use your Personal Information for our legitimate business interests, provided that such use is at all times proportionate and respectful of your privacy rights, in accordance with the legal bases for data processing in force, such as GDPR.

User rights

You can exercise your data protection rights by contacting us via our contact form. You have the right to:

• Request confirmation as to whether Personal Information concerning you is being processed or not, and access the Personal Information we store about you, as well as certain additional information
• Request to receive Personal Information that you provide to us directly on a voluntary basis in a structured, commonly used, and machine-readable format
• Request the rectification of your Personal Information that is under our control
• Request the erasure of your Personal Information
• Object to the processing of personal data by us
• Request the restriction of the processing of your Personal Information by us
• File a complaint with a supervisory authority

Minors

The Services are not intended for minor users. We do not deliberately collect information from children. If you are a minor, you must not download or use the Services, nor provide us with any information.

We reserve the right to request proof of age at any time to ensure that minors are not using our Services. If we learn that a person who has not reached the age of majority is using our Services, we may prohibit and block that user's access to our Services, as well as delete all information stored with us concerning that user. If you have reason to believe that a minor has shared information with us, please contact us as indicated below.

Changes or updates to the Privacy Policy

We may revise this privacy policy whenever necessary, at our sole discretion, and the most recent version will always be displayed on our website, with the "Last revision" date. In case of significant changes, we will also inform our users by email. We encourage you to regularly review this Privacy Policy to be aware of any changes. If you continue to use the Services after notification of changes on our website, this will constitute your acknowledgment of, and consent to, these changes to the Privacy Policy and your agreement to be bound by the terms of these changes.

Contact us

If you have general questions about the Services or the information we collect about you, or how we use it, please contact us via our contact form.